“The Norman Rockwell image of the doctor-patient bond, typified by an all-knowing, paternalistic doctor focusing on an admiring patient, has evolved into something very different. Now it’s a relationship in which patients, empowered by Internet-acquired information and buffeted by frequent changes in insurance coverage, have few qualms about challenging medical advice or moving on to the next physician. And no one has noticed this transformation more than doctors themselves.”
Article
Gail Garfinkel Weiss, Medical Economics, 27 June 2008

