“Interesting analysis of hospitals across the country that are using Internet-based, social networking tools, often referred to as Web2.0 (e.g., facebook, YouTube, Twitter) to connect with consumers.
Based on this analysis, we are clearly at the very early stages of adoption as only 2.5% of hospitals nationwide are currently using Web2.0 to connect.”
Article
John Moore, Chilmark Research, 23 January 2009
