“Universal coverage could swamp the healthcare system unless steps are taken to create innovative new care delivery models such as telehealth and online doctor appointments, according to a survey by PricewaterhouseCoopers.
PwC’s survey of 1,000 American consumers showed that 55 percent of respondents are worried that universal health coverage will not ensure equal access to care because of capacity constraints, particularly in hospital emergency rooms.”
Article
Molly Merrill, Healthcare IT News, 21 July 2009

