“As I listened to Don Berwick, CEO of the Institute for Healthcare Improvement (IHI) define quality of health care in this video, I reflected on the six objectives Dr. Berwick cited from the Institute of Medicine’s (IOM) publications To Err is Human and Crossing the Quality Chasm. These points are central to providing the most effective care to patients, and I couldn’t help but think that as we reform our health care delivery systems, we ought not to forget these basic principles.”
Article
Deborah Leyva, Healthcare & Technology, 26 July 2009
