“Despite the personalized attention I get in our pediatrician’s office and their general responsiveness to calls — both to their own nurse call line and during on-call hours — I find certain aspects of this 20th-century practice frustrating. The most important ongoing issue relates (not surprisingly) to the one chronic condition we have to manage: The intermittent asthma of my youngest son, 5-year-old Ryan.
Back in April, at the height of Washington’s spring allergy season, I wrote about my frustration in feeling unprepared to help Ryan in crisis. After another asthma flare-up two weeks ago when Ryan had a mild fever, I decided that I needed to take a more active caregiver role. It was time to become an “im-patient consumer”.”
Article
Josh Seidman, Information Therapy (Ix) Blog, 30 September 2009
