“It too often seems, that promises and pitfalls notwithstanding, the way in which most people think about Health Information Technology (HIT) is as if they had a solution in need of a problem. HIT increasingly is promoted as the answer to what ails healthcare, but many have only general or vague notions of exactly what can be fixed by HIT or perhaps more importantly, how HIT would actually fix these problems. In my view, we have a people problem, not a technology problem. As noted by Harvard health economist David Cutler, one way to think about healthcare reform is to think about it in terms of 1) getting providers to do the right thing and 2) getting patients to do the right thing. Despite being a sweeping generalization and gross oversimplification, there is indeed some truth to this characterization of the health problem in the US.”
Article
Chris Gibbons, Healthcare Disparities Solutions Blog, 10 December 2009
