“I remember hearing a story about a software demonstration for practice management and billing – a classic where the practice principal proudly stood up and gave testimony about the merits of his new system, including the news that he had to hire extra staff in order to run it, above those who had run the practice beforehand. Apparently the audience’s collective jaws ‘hit the floor’. This is not good eHealth. Health IT should not add overheads, but make things smarter, quicker, more efficient, and more valuable – or it’s probably not worth doing.”
Article
Heather Leslie, Archetypical, 18 January 2010
