“St Vincent Hospital Group in Dublin has reduced its did-not-attend rate by 30% after implementing a messaging system that notifies patients of their appointments and allows them to reschedule.
Defero, the application from InterSystems and its application partner, Grapevine solutions, is based on Intersystem’s Caché high performance object database and enables two way text communications between staff and patients.”
Article
Sarah Bruce, e-Health Europe, 16 February 2010
