“One of the topics that seems to getting more attention as we strive to push health IT more into the mainstream is usability. Prior to fully immersing myself in the health sector seven years ago, I worked for a major Canadian system integrator and had an internal usability team reporting to me. This team joined the company through the acquisition of a small but innovative Canadian Internet consulting company and we struggled at times to demonstrate its value to the rest of the organization. In working with this team to figure out how best to sell their services to our clients, I learned a lot about usability and the importance of taking usability into account during the design stage.”
Article
Mike, eHealth Musings, 22 June 2010

