“Tsang shared a personal anecdote during his days as the CMO at the Charles B. Wang Community Health Center in New York City on the adoption of an EHR. “It wasn’t an easy journey during the go-live period,” he admitted. With 75 providers at the organization whose salaries depended on productivity and who needed 4,000 visits a year, it was tough when their productivity dropped about 25 percent in the first month. However, the productivity drop lessened to about 10 percent in the second month. “In the third month, [productivity was off] about 5 percent. But at the fourth month, they all caught up,” he said.”
Article
Cardiovascular Business, 20 May 2011
