“While PHRs haven’t caught the healthcare world by storm, their “Patient Portal” cousins are doing great. Unlike PHRs, which are usually managed and maintained by patients, “Patient Portals” are managed and maintained by a healthcare professional or provider organization — and usually allows for a major feature: messaging and private emails. What we’ve learned is that people aren’t that interested in managing their healthcare records, they are more interested in engaging and communicating with their health professionals. Yes, shocker! People want more time with their physicians and don’t really care who manages their chart.”
Article
Shahid N. Shah, The Healthcare IT Guy, 24 June 2011
