“According to our most recent technology survey, conducted in the first quarter of 2011, 25 percent of hospital-owned practices and 17 percent of independent practices use interactive patient portals. And it’s easy to see why. For starters, they’re a more secure way of communicating. Unlike traditional e-mail, which if not encrypted could put a physician in hot water for violating HIPAA, patient portals are hubs that are accessed away from insecure e-mail inboxes. There are other benefits, too: Portals allow practices to do everything from bill patients to route prescription-refill requests.”
Article
Marisa Torrieri, Physicians Practice, 15 September 2011
