“The process of conducting and administering medical tests and getting lab results back to patients sounds easy enough. But it was anything but at Walnut Lake OB/GYN three years ago.
Physicians at the West Bloomfield, Mich.-based practice would conduct exams and order lab work, and then keep folders of all the various tests they ordered, recalls Michael Salesin, a physician at the practice. As hard copies of lab tests would come back, nurses would file them diligently into these folders. But because lab results would trickle in slowly, and nurses were already backed up, patients would often have to wait several weeks to get results.”
Article
Marisa Torrieri, Physicians Practice, 26 September 2011
