“On all the official indicators, Barnsley PCT was doing a grand job, but it was troubled. “The bother was that the population kept dying on us,” its former chief executive, Ailsa Claire, told a King’s Fund conference in London last month.
Claire, now director of commissioning development for NHS Yorkshire and the Humber, made the remark to highlight a shortcoming in the NHS’s use of information: it is a lot better at counting procedures and prescriptions than at measuring the effect on patients.”
Article
Michael Cross, Guardian Professional,1 November 2011
