“The start of a new calendar year often ushers in a raft of bold predictions from industry experts and pundits alike. Depending on what you read, 2012 could be the year we ditch plastic en masse and start waving our smartphones to pay for groceries or, perhaps even less likely, we sound the death knell for SMS by migrating to a proprietary OTT messaging system. Some predictions are nakedly over-optimistic, while others sound eerily familiar because the technology’s ascendance has been heralded many years in a row.”
Article
James Monaghan, mHIMSS, 14 March 2012
