“Two different reports on the same clinical trial–one in a peer-reviewed journal, the other on the California Healthcare Foundation website–illustrate how even an effective health IT application might create workflow problems.
The purpose of the randomized study, conducted by researchers from the University of California at San Francisco (UCSF), was to determine the efficacy and safety of using computer kiosks in emergency departments (EDs) to expedite workflow and shorten waiting times for patients.”
Article
Ken Terry, InformationWeek, 23 April 2012
Abstract (Stein 2011)

