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20
June, 2013
Thursday

A digital healthcare experience doesn’t mean “online appointment booking”

“It’s depressing that in 2012 we have experienced healthcare leaders talking about a digital experience that’s limited to making a booking for an in office consultation with them.
Imagine if we still had airlines or banks thinking the same way? We’d have Ryanair.com letting you book an appointment with a sales rep in your local travel agent and FirstDirect.com would be an online spreadsheet document.”

Article
3gdoctor, mHealth Insight, 19 June 2012

20 June 2012 | Categories: News | Country: United States | Tag(s): Elderly, mHealth, patient experience
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