“A US study has found that patients with online access to their health records and email communication with their doctors use significantly more health services than those without access.
The study, published in the Journal of the American Medical Association, assessed health care utilisation by users and nonusers of Kaiser Permanete’s online patient access system, MyHealthManager.”
Article
Rebecca Todd, e-Health Insider, 4 December 2012
Abstract (Palen, 2012)
