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December, 2014

Dissatisfaction Rampant Among Community Hospital EHR Users

“One in three community hospitals that deployed an electronic health record (EHR) system within the past year are dissatisfied with their vendor of choice, says a new report from health consulting firm KLAS.
A third of those surveyed believed they made the wrong decision and reported they wouldn’t buy the product again. Although vendor performance wasn’t a focus of the study, KLAS reported vendors such as Healthland, Cerner, CPSI and Meditech have a high number of newly live, unsatisfied customers.”

Michelle McNickle, InformationWeek Healthcare, 4 January 2013

5 January 2013 | Categories: News | Country: United States | EHR: EHR, EHR USA | Tag(s): Hospitals, Satisfaction, vendors
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